CloveLux™ Saturn Necklace

We aim to process and dispatch orders within 1-2 business days, but delivery times depend on the destination and the products ordered. Here’s an overview of our shipping options:

Domestic Shipping

• Standard Shipping: 3-4 business days
• Economy Shipping: 5-8 business days
• Express Shipping: 1-2 business days

International Shipping

Delivery times vary based on the destination and customs processing:

• Economy: 6-18 business days
• Standard: 6-12 business days
• Express: 1-5 business days

Important Notes

• Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or unforeseen logistical issues.
• Once your order ships, we’ll send a confirmation email with tracking details so you can monitor your delivery.

If you have questions or specific concerns about your order, don’t hesitate to contact our customer support team. We’re here to help!

At CloveLux™, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a straightforward and hassle-free return process.

Conditions for Returns

1. Initiating a Return: To start a return, please contact our customer support team within 30 days of receiving your order.
2. Return Eligibility: Items must be unused, in their original condition, and include all packaging and accessories. Certain items, such as final-sale or customized products, may not be eligible for return.
3. Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service to ensure your return reaches us.

Refund Process

Once we receive and inspect your returned item, we’ll process your refund within 5-8 business days. Refunds will be credited back to your original payment method.

Exchanges

For exchanges, contact our customer support team. We’ll guide you through the process and ensure you receive your replacement promptly.

Damaged or Defective Items

If your order arrives damaged or defective, let us know right away. We’ll arrange a replacement or a full refund at no additional cost to you.

Contact Us

For any questions about our return policy or to start a return, reach out to our customer support team. We’re here to assist you!

Wholesale Orders at CloveLux™

We are delighted to offer wholesale opportunities for businesses and retailers interested in featuring CloveLux™ products. Here are the details of our wholesale program:

Key Features

Minimum Order Quantity (MOQ)

To provide the best pricing and benefits, a minimum order quantity is required for wholesale purchases. Please contact our wholesale team for specific MOQ details.

Wholesale Pricing

Eligible businesses can access our exclusive wholesale pricing. To receive the pricing list, contact our wholesale team for assistance.

Application Process

1. Complete our wholesale application form (reach out to us for it).
2. Our team will review your submission.
3. Upon approval, you’ll gain access to wholesale pricing and our ordering system.

Shipping for Wholesale Orders

Shipping costs are calculated based on the order's size, weight, and destination. Our team will collaborate with you to identify the most cost-effective shipping method.

Payment Terms

We offer flexible payment options for wholesale partners. Discuss payment terms with our team while placing your order.

Customization Options

Depending on the product, customization options may be available for wholesale orders. If you have specific needs, let us know, and we’ll explore the possibilities with you.

Contact Us

For inquiries about wholesale orders or to start the application process, contact our dedicated wholesale team. We’re here to support your business!

Take the next step in partnering with CloveLux™ and bring our unique products to your customers!

All of our products except rings have a one size fits all. We are a unisex brand.